In cases of an emergency, a hotline has been created to ensure a speedy response from the IT department.
Reasons to call the IT emergency hotline:
- Internet down for the whole office
- Phones down for the whole office
- QB down for entire office
- E-mail down for entire office
- CMS down for entire office
If the issue does not affect the entire office a ticket must be submitted so IT can catalog the issue and respond appropriately.
The IT Emergency hotline is: